How should I choose an air conditioning repair company?
Selecting an air conditioning contractor to repair, service, or replace your system can be difficult. There are a few simple guidelines that we recommend:
- Choose a local business. We service McKinney, Allen, Frisco, Plano and the surrounding areas. We keep our service area a reasonable size to maintain a high level of customer service. Companies who cover the entire DFW area have a slower response time. It is especially true if a warranty problem pops up unexpectedly. Large box stores are notorious for giving same day service when you are spending money, but if you have a warranty issue, their service magically gets very slow. We offer same day solutions as well, but we can also provide follow up care quickly if needed.
- Check out the contractor with the BBB and Google their business name. Their ratings and score will tell you a lot about the contractor.
- Make sure they are licensed by the State of Texas. This does not mean they have only a EPA certification. This is not a job for a handyman. We are a regulated business, anyone without a proper license is breaking the law. You can go to the Texas Department of Licensing and Regulation website to verify. These laws are made to protect you as a homeowner.
- Check the length of time the company has been in business. Many companies will make false claims about the year they started, but you can easily verify that through the BBB and other sources on the internet.